Privacy Policy
Last updated: 1 April 2026
1. Who We Are
Samudra Oceans Ltd is a company registered in England and Wales. We operate an ocean intelligence platform providing data analytics, monitoring, and decision-support tools to organisations operating in the blue economy. Our registered address is available upon request. For privacy enquiries, contact us at privacy@samudraoceans.com.
2. Data We Collect
We collect personal data you provide directly (name, email address, company name, job title) when you register for our platform, request a demo, or contact us. We also collect usage data (IP address, browser type, pages visited, feature usage) through automated means to improve platform performance and your experience.
3. How We Use Your Data
We use your data to: provide and manage access to our platform; communicate about your account, service updates, and technical notices; respond to support enquiries; improve and develop our services; comply with legal obligations; and send relevant product information where you have consented or we have a legitimate interest to do so.
4. Legal Basis for Processing
We process personal data under the UK GDPR on the following bases: performance of a contract (to deliver our platform services); legitimate interests (improving our services, fraud prevention, direct marketing to B2B contacts); legal obligation (compliance with applicable law); and consent (where explicitly obtained, e.g. for marketing communications).
5. Data Sharing
We do not sell personal data. We may share data with trusted sub-processors (cloud hosting, analytics, CRM providers) under data processing agreements. We may disclose data where required by law or to protect legal rights. Any international transfers comply with UK GDPR adequacy decisions or appropriate safeguards.
6. Data Retention
We retain personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law. Account data is retained for the duration of the contract plus seven years. You may request deletion of your data subject to applicable retention obligations.
7. Your Rights
Under UK GDPR, you have the right to access, rectify, erase, or restrict processing of your personal data; to object to processing based on legitimate interests; and to data portability. To exercise these rights, contact privacy@samudraoceans.com. You may also lodge a complaint with the Information Commissioner Office (ICO) at ico.org.uk.
8. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated via email or a prominent notice on our platform. Continued use of our services after changes take effect constitutes acceptance of the revised policy.